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Terms and Conditions

Last Updated: December 8, 2024

1. Acceptance of Terms

By accessing and using Tex Clac mobile application, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our application.

2. Application Owner

Trade Name: Tex Clac
Legal Name: SUNDARAM BALAJI
Address: 2/706, Kuramangadu Street, Thongamuttu Village, Erumapalayam, Salem, Tamil Nadu - 636015, India

3. Service Description

Tex Clac provides calculation tools for the textile industry including:

• Garment costing for knits and woven fabrics
• Cotton consumption and costing calculator
• Yarn consumption and costing calculator
• Conversion calculations

4. Payment Terms

Payments are processed securely through Razorpay Payment Gateway. By making a payment, you agree to Razorpay's terms and conditions. All prices are in Indian Rupees (INR) unless otherwise specified.

5. Refund Policy

Refund requests must be submitted within 7 days of purchase. Refunds are processed on a case-by-case basis and may take 5-10 business days to reflect in your account.

6. User Responsibilities

• Provide accurate information during registration and payment
• Maintain confidentiality of your account credentials
• Use the application in compliance with applicable laws
• Not misuse or attempt to breach the application's security

7. Intellectual Property

All content, features, and functionality of Tex Clac are owned by SUNDARAM BALAJI and are protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

Tex Clac and SUNDARAM BALAJI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the application. Calculations provided are for reference purposes only.

9. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.

10. Governing Law

These terms shall be governed by the laws of India, and disputes shall be subject to the exclusive jurisdiction of courts in Salem, Tamil Nadu.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:
SUNDARAM BALAJI
2/706, Kuramangadu Street, Thongamuttu Village
Erumapalayam, Salem, Tamil Nadu - 636015
Phone: +91 99523 36505
Email: info.texcalc@gmail.com

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Privacy Policy

Last Updated: December 8, 2024

1. Introduction

This Privacy Policy explains how Tex Clac (operated by SUNDARAM BALAJI) collects, uses, and protects your personal information when you use our mobile application.

2. Information We Collect

Personal Information:

• Name and contact details
• Email address
• Phone number
• Business information (if applicable)

Payment Information:

• Payment transaction details processed through Razorpay
• Billing address

Usage Data:

• Device information
• App usage statistics
• Calculation data entered by users

3. How We Use Your Information

• To provide and maintain our service
• To process payments through Razorpay
• To send service-related notifications
• To improve our application and user experience
• To respond to customer support requests
• To comply with legal obligations

4. Payment Processing - Razorpay

We use Razorpay as our payment gateway. When you make a payment:

• Payment card details are collected and processed directly by Razorpay
• We do not store complete card details on our servers
• Razorpay complies with PCI-DSS requirements
• Your payment information is encrypted during transmission
• Razorpay's privacy policy applies to payment data: https://razorpay.com/privacy/

5. Data Storage and Security

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission (SSL/TLS)
• Secure data storage practices
• Regular security assessments
• Limited access to personal information

6. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

• Razorpay for payment processing
• Legal authorities when required by law
• Service providers who assist in app operations (under confidentiality agreements)

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Payment records are retained as required by Indian tax and accounting laws.

9. Children's Privacy

Tex Clac is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes through the app or email.

11. Contact Information

For privacy-related inquiries or to exercise your rights, contact us at:
SUNDARAM BALAJI
2/706, Kuramangadu Street, Thongamuttu Village
Erumapalayam, Salem, Tamil Nadu - 636015
India
Phone: +91 99523 36505
Email: info.texcalc@gmail.com

12. Consent

By using Tex Clac, you consent to this Privacy Policy and agree to its terms.

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Delete Account

What Happens When You Delete Your Account

When you request account deletion, the following will occur:

• Your personal information (name, email, phone number) will be permanently deleted
• All saved calculations and data will be removed
• Your access to the Tex Clac app will be terminated
• You will lose any active subscriptions or purchased features
• Payment history will be retained for legal and accounting purposes (as required by Indian law)

Data Retention After Deletion

Some data may be retained for legal compliance:

• Payment Records: Retained for 7 years as per Indian tax laws
• Transaction History: Basic transaction details for accounting purposes
• Legal Records: Any data required for ongoing legal matters

All other personal data will be permanently deleted within 30 days of your request.

Processing Time

Account deletion requests are typically processed within:

• In-App Deletion: Immediate to 24 hours
• Email/Phone Request: 3-5 business days
• Complete Data Removal: Within 30 days

Before You Delete

Consider these alternatives before deleting your account:

• Temporary Deactivation: Contact us to temporarily disable your account
• Data Export: Request a copy of your data before deletion
• Subscription Cancellation: Cancel subscriptions without deleting your account

Refund Policy for Deleted Accounts

Please note:

• No refunds are provided for unused subscription time after account deletion
• Active subscriptions will be canceled immediately upon account deletion
• For refund requests unrelated to deletion, refer to our standard refund policy in the Terms and Conditions

Need Help?

If you have questions or concerns about account deletion, please contact us:

Email: info.texcalc@gmail.com
Phone: +91 99523 36505
Address: SUNDARAM BALAJI, 2/706, Kuramangadu Street, Thongamuttu Village, Erumapalayam, Salem, Tamil Nadu - 636015